Overview of the role:

The General Manager is responsible for overseeing the efficient operations, sales growth, and profitability of the co-working and events venue.

The General manager will drive commercial sales, maintain in health and safety standards, train their team to meet and maintain quality standards, and manage the process of repairs quotes and supplier approvals.

P&L Responsibility 

• To exceed the monthly budget every month.
• Driving and sustaining the maximum revenue from the centres in the territory.
• Using all existing products and services to drive and sustain this revenue.
• Develop new products and services as appropriate.
• Use all days of the week to drive this revenue.
• Have good personal relations with the desk agents in national brokers and channel partners.
• Configure the centre to generate and sustain the maximum revenue.
• Configure the centre to reduce the rates bill.
• Monitor and control expenses to ensure financial objectives are met.
• Identify inefficiencies preventing sales growth, and work with various stakeholders across the business to unblock this.

Operations

• Develop and execute promotional campaigns to drive awareness and engagement with the venue.
• Build relationships with key stakeholders, corporate clients, and community organisations.
• Attend & host networking events to build awareness and to grow its membership & meeting room sales.
• Develop and implement a comprehensive sales strategy to drive revenue growth and occupancy rates.
• Identify and pursue new business opportunities, partnerships, and customers.
• Nurture and maintain relationships with key customers, corporate accounts, and brokers.
• Monitor and analyse market trends to adapt sales strategies accordingly.

Marketing

• Prepare local marketing campaigns which conform to corporate identity guidelines.
• Work with the product & marketing & community team to attract and retain members, secure event bookings, and increase foot traffic.
• Use all local channels to drive demand eg. Friends of existing and past customers, customers who toured but didn’t buy, neighbours, local societies, local commercial agents, local events and conferences, local social media.

People Management

• Develop a high-performance culture through managing performance and identifying training and development needs through 1:1s, coaching, mentoring, CPD journals, HR processes and KPI setting.
• Foster a collaborative and goal-oriented team environment.
• Responsible for recruiting employees and performance managing underperformance and misconduct.

Client Reporting

• Budgeting, forecasting and client reporting.
• Client handling as required by the business

What will we offer you?

• Up to £45,000 per annum
• 33 days Annual Leave (including Bank Holidays)
• Birthday Off
• Volunteering Days
• Discounted Private Medical Insurance Cover
• Life Assurance
• Income Protection Insurance
• Payroll Giving
• Cycle Scheme
• NEST Pension Scheme
• Employee Assistance Programme
• Annual Flu Jabs
• Eye Tests
• Training Support Package
• Enhanced Maternity, Adoption, Shared Parental and Paternity Pay
• Annual Professional Membership Subscription

This is a fantastic opportunity to join a leading company in the world of Co-Working, with truly exciting career prospects!

Please apply today to register your interest and for more details!